Privacy Policy — stopbuggin.me

This Privacy Policy explains how stopbuggin.me ("we", "us") collects, uses and protects information when you use our website and bug-tracking service (the "Service"). By using the Service you agree to this policy.

Information we collect

Account information. When you sign up we collect your name, email address and a hashed password. Passwords are never stored in plain text.
Content you create. Bug reports, tasks, comments, projects, todos and any files or screenshots you or your users upload.
Bug reports from your users. When someone submits a bug through your public form we collect the report details, any attachments, and technical information they choose to provide.
Billing information. Payments are processed by Stripe. We do not store your full card details; Stripe handles them under its own security standards.
Usage and log data. Standard server logs such as IP address, browser type and pages visited, used to operate and secure the Service.

How we use information

To provide, maintain and improve the Service.
To send transactional email such as invitations, notifications and password resets.
To process payments and manage subscriptions.
To protect the Service against fraud, abuse and security threats.

How we share information

We do not sell your personal information. We share data only with service providers that help us run the Service — for example Stripe for payments and an email delivery provider for transactional email — and only as needed to perform those functions. We may disclose information if required by law.

Data retention

We keep your data for as long as your account is active. You can delete content at any time, and you may request deletion of your account by contacting us. Some records may be retained where required for legal or accounting reasons.

Security

We protect data in transit with HTTPS, store passwords using strong hashing, and restrict access to production systems. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

Cookies

We use essential cookies to keep you signed in and to secure forms. We do not use them to track you across other websites.

Contact

Questions about this policy? Email support@stopbuggin.me.